Privacy Policy

Prime Key Financial Group

Effective Date: 4/25/2026

Prime Key Financial Group SMS Privacy Policy

Prime Key Financial Group values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected

When you communicate with Prime Key Financial Group via SMS, we may collect information such as:

Your phone number
The content of your messages
Information related to responding to inquiries
Customer support communications

This information is used solely for the following purposes:

Responding to your inquiries
Providing customer support
Appointment reminders
Policy updates and account notifications
Communication related to insurance and financial protection services

We will not use your SMS data for any other purpose without your consent.

Protection of SMS Data Prime Key Financial Group employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are committed to maintaining the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

Prime Key Financial Group does not disclose SMS contact or content data to third parties unless:

Required by law
Necessary to protect the rights, property, or safety of Prime Key Financial Group, its clients, or others

Your Rights

You have the right to:

Access your SMS contact or content data
Request corrections to your information
Request deletion of your data, except where retention is required by law

For assistance or to exercise your rights, please contact us directly at:

📞 214-778-5580
📧 hello@primekeyfg.com
🌐 www.primekeyfg.com

Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, compliance, and reporting obligations.

When determining retention periods, we consider:

The nature and sensitivity of the data
Potential risks associated with unauthorized disclosure
Legal and regulatory requirements
Business and operational needs

For tax and compliance purposes, certain customer information may be retained for up to six years after the client relationship ends.

In some cases, personal data may be anonymized and used for research or statistical purposes without further notice.

Changes to This SMS Privacy Policy

Prime Key Financial Group reserves the right to update or modify this SMS Privacy Policy at any time. Any updates become effective immediately upon posting the revised policy on our website.

We encourage users to review this policy periodically for updates.

If you have any questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us:

Prime Key Financial Group
Protection-First Financial Planning

📞 214-778-5580

📧 hello@primekeyfg.com

🌐 www.primekeyfg.com

SMS Terms and Conditions

By opting in to receive SMS messages from Prime Key Financial Group, you agree to the following terms and conditions:

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. Your information will only be used for communication related to our services and client support.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to:

Appointment reminders
Policy updates
Application status notifications
Customer care and support
Follow-up communications
Financial protection and coverage review notifications

3. Message Frequency

Message frequency may vary depending on the type of communication and your interaction with our services.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Charges may vary for domestic or international messages.

5. Opt-In Methods

Prime Key Financial Group may obtain consent to receive SMS communications through:

Verbal consent during a phone conversation
Submission of an online form
Appointment scheduling forms
Website contact forms
SMS consent checkbox submissions

By providing consent, you agree to receive SMS communications related to our services, appointments, updates, and support.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

to any SMS message received from us.

You may also contact us directly to request removal from our messaging list:

📞 214-778-5580
📧 hello@primekeyfg.com

7. Help

If you are experiencing any issues, reply:

HELP or contact us directly:

📞 214-778-5580
📧 hello@primekeyfg.com
🌐 www.primekeyfg.com

8. Additional Options

If you do not wish to receive SMS communications, simply do not select the SMS consent checkbox on our forms.

9. Standard Messaging Disclosures

Message and data rates may apply.
You may opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms & Conditions pages.
Message frequency may vary depending on service activity and communication needs.